A Conversation with Yael Keon - Email Marketing Specialist

yael-keonA Conversation with Yael Keon - Email Marketing Specialist

In this episode I am speaking with Yael Keon, a small business owner, FIFO wife, mum to two primary schoolers and myriad pets. Plus netball coach to a group of 7-year-olds. You could call her busy but she hates that word. Instead, let’s say she has a life full of variety and flexibility.

Over the past seven years, Yael has established herself as Australia’s go-to email marketing expert for online business owners ready to increase their sales in much less time using the power of email marketing, all with a spirit of service and of providing value.

Before starting her business, Yael worked for 12 years in marketing roles at international corporations. She holds two degrees including a Bachelor of Commerce (Marketing & Advertising Double Major) and an MBA. Yael is a member of the Australian Marketing Institute.

You can find out more about Yael at her website: yaelkeon.com

How to Effectively Market Your Small Business

Starting a small business can be both exciting and daunting. While you may have the perfect product or service, getting the word out to potential customers can be challenging. Marketing your small business can feel like a daunting task, especially if you have a limited budget. However, with the right strategies, you can successfully attract the right customers to your business. In this blog post, I’ve rounded up some effective marketing tips that you can incorporate into your small business growth strategy.

  1. Define your target audience

Defining your target audience is critical in ensuring that your marketing efforts are targeted and effective. Identify the key demographics of your ideal customer, including age, gender, location, and income level. Conduct market research to understand what motivates your target audience and the best ways to reach them. Once you have a clear understanding of your target market, create content and messaging that speaks directly to them.

  1. Establish a strong online presence

One of the most effective marketing strategies for small businesses is establishing a strong online presence. This involves creating a website that is easy to navigate, visually appealing, and provides valuable information about your business. It’s also important to optimise your website for search engines to ensure that your business shows up when potential customers search for businesses like yours online. In addition to having a website, consider creating social media accounts and email marketing campaigns to engage with your customers on multiple channels.

  1. Leverage partnerships

Collaborating with other businesses and establishing partnerships with influencers in your industry can be a valuable marketing strategy for small businesses. Partnering with complementary businesses can expand your reach and introduce your business to a new audience. Similarly, working with influencers can help promote your business to their followers and improve your brand reputation.

  1. Utilise customer reviews

In today's digital age, customer reviews aka social proof are crucial in building your business's reputation and attracting new customers. Encourage your customers to leave reviews on platforms such as Google, and Facebook. Positive reviews can help increase interest in your business and boost your search engine rankings.

  1. Measure your marketing efforts

Finally, it's important to measure the effectiveness of your marketing efforts to determine where to allocate your time and resources. Use analytics tools to track website traffic, social media engagement, and email marketing metrics. This data can help you identify which marketing tactics are working and which ones need to be adjusted or abandoned.

Marketing your small business may seem overwhelming, but it doesn't have to be. By defining your target audience, establishing a strong online presence, leveraging partnerships, utilising customer reviews, and measuring your marketing efforts, you can effectively promote your business, attract new customers, and grow your revenue. Remember, marketing is an ongoing process, so be patient and consistent in your efforts. With time and dedication, your small business can achieve marketing success.

Why Marketing a Service-based Business is Different

Marketing is an essential part of any business, but it's especially important for service-based businesses like coaching. Marketing helps these businesses reach new clients and grow their business. However, marketing a service-based business is different from marketing a product-based business. This is because services are intangible and experiential, meaning that they are not physical products that customers can touch or feel. In this blog post, we will explore the ways in which marketing a service-based business differs from marketing a product-based business, and provide tips and strategies on how to effectively market your coaching business.

Focus on Building Relationships: When marketing a coaching business, it's essential to focus on building relationships with potential clients. Unlike product-based businesses, coaching businesses rely heavily on trust and rapport between the coach and the client. To build a relationship, it's important to understand your clients' needs and concerns. You can achieve this by asking questions and listening actively. Once you have established a connection, it's easier to promote your business through word-of-mouth and referrals.

Use Storytelling to Connect: Storytelling is a powerful tool when it comes to marketing a coaching business. It allows you to connect with potential clients on an emotional level and make them understand how your coaching business can help solve their problems. Use your personal story to show how you overcame a challenge and how coaching helped you achieve your goals. This helps build trust and establishes you as an authority in your field.

Create Valuable Content: Content marketing is an effective way to reach potential clients and establish yourself as an expert in your field. Creating valuable content that addresses your clients' concerns and offers solutions is an important part of marketing a coaching business. You can create content in the form of blog posts, videos, webinars, social media posts, and e-books. Make sure that the content you create is informative, easy to understand, and relevant to your clients' needs.

Highlight Your Unique Selling Proposition: Your unique selling proposition (USP) is what sets you apart from your competitors and makes you stand out in a crowded market. When marketing a coaching business, it's essential to highlight your USP. This could be your coaching style, your experience, or your success rate. By highlighting your USP, you can establish yourself as a leader in your field and attract clients who are looking for something unique.

Leverage Social Proof: Social proof is an important part of marketing a coaching business. It's the idea that people are more likely to trust and buy from a business that has positive reviews, testimonials, and case studies. To leverage social proof, you can ask satisfied clients for testimonials or create case studies that showcase your coaching success. Share these on your website, social media, and other marketing channels to build credibility and attract new clients.

Marketing a coaching business is different from marketing a product-based business. To effectively market your coaching business, it's important to focus on building relationships, use storytelling to connect, create valuable content, highlight your unique selling proposition, and leverage social proof. By following these tips and strategies, you can establish yourself as an authority in your field and attract new clients to your coaching business. Remember, marketing is an ongoing process, so keep experimenting and refining your marketing strategy as you go along.

Small Business Marketing Ideas: Igniting Success with Creative Strategies

Table of Contents

  1. Introduction: Nurturing Growth Through Innovative Marketing
  2. Know Your Audience: Uncovering the Secrets of Customer Segmentation
    • Understanding Demographics and Psychographics
    • Identifying Customer Pain Points
  3. Crafting a Compelling Brand Story: Connecting Emotionally with Your Audience
    • Defining Your Brand Identity
    • Creating a Unique Value Proposition
  4. Building an Online Presence: From Websites to Social Media
    • Designing a User-Friendly Website
    • Harnessing the Power of Social Media Platforms
  5. Content Creation and Distribution: Fueling Engagement and Building Authority
    • Creating Captivating Blog Posts and Articles
    • Producing Engaging Videos and Visual Content
  6. Leveraging Influencer Marketing: Partnering with Industry Experts
    • Identifying Relevant Influencers
    • Building Authentic Collaborations
  7. Harnessing the Power of Email Marketing: Nurturing Leads and Driving Conversions
    • Building an Email List of Interested Subscribers
    • Designing Persuasive and Personalised Email Campaigns
  8. Unleashing the Potential of Local SEO: Dominating Your Local Market
    • Optimising Google My Business Profile
    • Obtaining Positive Reviews and Citations
  9. Embracing Social Responsibility: Making an Impact Beyond Profits
    • Supporting Local Causes and Nonprofits
    • Implementing Sustainable Business Practices
  10. Leveraging User-Generated Content: Turning Customers into Brand Advocates
    • Encouraging Customer Reviews and Testimonials
    • Running Contests and Giveaways
  11. Exploring Guerrilla Marketing Tactics: Creativity on a Budget
    • Stunning Street Art and Graffiti Campaigns
    • Flash Mobs and Unconventional Stunts
  12. Capitalizing on Video Marketing: Captivating Audiences through Visual Storytelling
    • Creating Engaging and Informative Video Content
    • Utilising YouTube and Other Video Platforms
  13. Partnering with Local Businesses: Collaborating for Mutual Growth
    • Cross-Promotions and Joint Events
    • Sharing Resources and Targeting Shared Audiences
  14. Tracking and Analyzing Metrics: Data-Driven Decision Making
    • Implementing Analytics Tools and Dashboards
    • Measuring ROI and Performance of Marketing Efforts
  15. Conclusion: Ignite Your Small Business Marketing Journey

Introduction: Nurturing Growth Through Innovative Marketing

In today's competitive business landscape, small businesses need to stand out from the crowd to thrive. Effective marketing strategies play a pivotal role in capturing attention, engaging customers, and driving business growth. By embracing creative and innovative marketing ideas, small businesses can level the playing field and make a lasting impact.

Know Your Audience: Uncovering the Secrets of Customer Segmentation

Understanding your target audience is the foundation of any successful marketing campaign. By delving into the demographics and psychographics of your customers, you can tailor your messages and offerings to resonate with their unique needs and preferences. Identifying their pain points allows you to position your products or services as solutions that make a real difference in their lives.

Crafting a Compelling Brand Story: Connecting Emotionally with Your Audience

Every successful business has a compelling brand story that captivates its audience. Craft a brand identity that reflects your values, mission, and vision. Develop a unique value proposition that sets you apart from competitors, making your business irresistible to potential customers.

Building an Online Presence: From Websites to Social Media

In today's digital age, having a strong online presence is crucial. Design a visually appealing, user-friendly website that showcases your brand and offerings. Embrace social media platforms strategically, choosing the ones that align with your target audience and leveraging them to build relationships, engage with customers, and amplify your brand's visibility.

Content Creation and Distribution: Fueling Engagement and Building Authority

Compelling content is the backbone of any successful marketing strategy. Create captivating blog posts, articles, and visual content that educate, entertain, and inspire your audience. Distribute your content through various channels to reach a wider audience and establish your brand as a trusted authority in your industry.

Leveraging Influencer Marketing: Partnering with Industry Experts

Influencer marketing has become a powerful tool for small businesses to tap into established networks and gain credibility. Identify relevant influencers in your industry and collaborate with them to create authentic content that resonates with their followers. By leveraging their reach and influence, you can expand your brand's visibility and attract new customers.

Harnessing the Power of Email Marketing: Nurturing Leads and Driving Conversions

Email marketing remains one of the most effective ways to nurture leads and convert them into loyal customers. Build an email list of interested subscribers and design persuasive email campaigns that provide value, address pain points, and guide recipients toward making a purchase or taking desired actions.

Unleashing the Potential of Local SEO: Dominating Your Local Market

For small businesses targeting local customers, local search engine optimisation (SEO) is essential. Optimise your Google My Business profile, ensure consistent and accurate online listings, and encourage positive customer reviews. By dominating local search results, you can attract more customers from your immediate vicinity.

Embracing Social Responsibility: Making an Impact Beyond Profits

Incorporating social responsibility into your marketing efforts can help your business create a positive impact and build trust with customers. Support local causes and non-profit organisations that align with your brand values. Implement sustainable business practices that reduce your environmental footprint, showcasing your commitment to making a difference.

Leveraging User-Generated Content: Turning Customers into Brand Advocates

Harness the power of user-generated content (UGC) to amplify your brand's reach and influence. Encourage customers to leave reviews and testimonials, share their experiences on social media, and generate content related to your products or services. UGC acts as social proof and builds trust, attracting more customers to your business.

Exploring Guerrilla Marketing Tactics: Creativity on a Budget

Guerrilla marketing involves using unconventional and eye-catching strategies to capture attention and create buzz around your business. Think outside the box and execute memorable campaigns that surprise and delight your target audience. From stunning street art to flash mobs, guerrilla marketing can make a big impact even with limited resources.

Capitalising on Video Marketing: Captivating Audiences through Visual Storytelling

Video marketing is a highly engaging and shareable medium that can convey your brand's message effectively. Create informative and entertaining videos that tell stories, showcase your products or services, and connect with your audience emotionally. Platforms like YouTube offer vast opportunities for reaching a wider audience and gaining visibility.

Partnering with Local Businesses: Collaborating for Mutual Growth

Forge partnerships with other local businesses that complement your offerings. By collaborating on cross-promotions, joint events, or shared resources, you can tap into each other's customer base and drive mutual growth. These partnerships create win-win situations that benefit all involved parties.

Tracking and Analysing Metrics: Data-Driven Decision Making

Implement analytics tools and dashboards to track and measure the performance of your marketing efforts. Monitor key metrics such as website traffic, conversion rates, social media engagement, and email campaign success. Analyse the data to gain insights, make data-driven decisions, and continually optimise your marketing strategies for better results.

Conclusion: Ignite Your Small Business Marketing Journey

In the dynamic world of small business marketing, creativity and innovation are key ingredients for success. By implementing these diverse marketing ideas, you can elevate your brand, engage your audience, and drive significant growth. Stay adaptable, monitor trends, and continually experiment to find the strategies that work best for your unique business.

FAQs

1. How do I determine my target audience for effective marketing?

Identify your target audience by conducting market research, analysing customer data, and understanding their demographics, psychographics, and pain points. This information will help you tailor your marketing efforts to resonate with your ideal customers.

2. Which social media platforms are most effective for small businesses?

The choice of social media platforms depends on your target audience. Research and understand where your audience spends their time online and focus your efforts on those platforms. Popular options include Facebook, Instagram, Twitter, LinkedIn, and Pinterest.

3. How can I measure the success of my marketing campaigns?

Track and analyse key metrics such as website traffic, conversion rates, social media engagement, email open rates, and click-through rates. Utilise analytics tools like Google Analytics to gain insights into the effectiveness of your marketing efforts.

4. Are there any low-cost marketing ideas for small businesses?

Yes, there are several cost-effective marketing strategies for small businesses. Content creation, social media marketing, email marketing, partnerships with local businesses, and leveraging user-generated content are all effective approaches that don't require a significant financial investment.

5. How important is tracking and analyzing marketing metrics?

Tracking and analysing marketing metrics are crucial for understanding the effectiveness of your strategies and making informed decisions. It helps identify areas of improvement, optimise campaigns, and allocate resources effectively to maximise return on investment.

Remember, every small business is unique, so experiment with these marketing ideas and tailor them to fit your specific goals and target audience. Embrace creativity, stay consistent, and adapt to changing trends to stay ahead of the competition and achieve long-term success.

Small Business Marketing Strategies: Boosting Your Success in the Digital Age

In today's digital landscape, effective marketing strategies are vital for small businesses to thrive and stay ahead of their competition. With the right approach, even small businesses can make a big impact on their target audience (aka your dream clients!) and achieve remarkable growth, scale and, most importantly, profit. In this article, I'm going to give you a quick run-down of a variety of proven marketing strategies that can help your small business succeed in the digital age.

Table of Contents

  1. Introduction: The Importance of Marketing for Small Businesses
  2. Defining Your Target Audience: Reaching the Right Customers
  3. Creating a Strong Brand Identity: Differentiate and Connect
  4. Building an Engaging Website: Your Digital Storefront
  5. Search Engine Optimization (SEO): Get Found Online
  6. Content Marketing: Engage, Educate, and Entice
  7. Social Media Marketing: Amplify Your Reach
  8. Email Marketing: Nurture and Convert Leads
  9. Influencer Marketing: Leveraging Trust and Authority
  10. Online Advertising: Targeted Campaigns for Maximum Impact
  11. Customer Reviews and Testimonials: Harnessing Social Proof
  12. Referral Programs: Turn Customers into Advocates
  13. Data Analytics: Measure, Analyze, and Optimize
  14. Mobile Marketing: Tap into the On-the-Go Audience
  15. Customer Relationship Management (CRM): Cultivate Loyalty

1. Introduction: The Importance of Marketing for Small Businesses

In a crowded marketplace, marketing is the lifeline that enables your small business to stand out from your competition. Marketing helps you reach your target audience, communicate your unique value proposition i.e. what makes you different from your competitors, and drive sales, growth and profitability. While marketing can seem daunting, adopting the right strategies can make a world of difference.

2. Defining Your Target Audience: Reaching the Right Customers

Before diving into any marketing campaign, it's essential to define your target audience. Who are your ideal customers / dream clients? What are their needs, preferences, and pain points? By taking the time to deeply understand your audience, you can tailor your marketing efforts to connect, reach and engage them effectively.

3. Creating a Strong Brand Identity: Differentiate and Connect

A strong brand identity sets your business apart from competitors and helps establish an emotional connection with your audience. Define your brand values, craft a compelling brand story, and consistently communicate your message across all touchpoints and you will establish a cohesive, effective brand in the minds of your clients.

4. Building an Engaging Website: Your Digital Storefront

Your website is the digital face of your business. Ensure it is visually appealing, user-friendly, and optimised for conversions. Provide valuable content, intuitive navigation, and clear calls to action to guide visitors toward taking desired actions.

5. Search Engine Optimization (SEO): Get Found Online

Investing in SEO can significantly enhance your online visibility and organic traffic. Optimise your website with relevant keywords, create high-quality content, improve page loading speed, and build backlinks from authoritative sources to rank higher in search engine results. While SEO isn't the simplest thing to DIY, I recommend starting with my friend Kate Toon's SEO nibbles course as an entree!

6. Content Marketing: Engage, Educate, and Entice

Content marketing is an incredibly powerful tool for building brand authority, engaging your audience, and driving website traffic. Create valuable, informative, and shareable content through blog posts, articles, videos, and more to build stronger connections with your audience, increase your website traffic and grow your small business.

7. Social Media Marketing: Amplify Your Reach

While social media can feel overwhelming, creating good habits on social media is an inexpensive way to market your small business. Leverage social media platforms to expand your reach, engage with your audience, and foster meaningful relationships - it gets to be fun (I promise!). Identify the platforms where your target audience spends their time and develop a consistent, cohesive and authentic social media presence.

8. Email Marketing: Nurture and Convert Leads

Email marketing remains one of the most effective ways to nurture leads and convert them into customers. Email marketing has an estimated $42 ROI for every $1 spent. Build an email list from the start (I use Active Campaign, click here to join for free), create personalised and engaging content, and utilise automation to deliver targeted messages at the right time.

9. Influencer Marketing: Leveraging Trust and Authority

Partnering with influencers in your industry can help you tap into their loyal followers, leverage their audience, borrow their authority and gain credibility. Identify relevant influencers, collaborate on content, and leverage their reach and authority to expand your brand's visibility.

10. Online Advertising: Targeted Campaigns for Maximum Impact

Online advertising, such as pay-per-click (PPC) advertising, allows you to reach your target audience with precision. Develop well-crafted ads, leverage targeting options, and analyse campaign data to optimise your advertising efforts.

11. Customer Reviews and Testimonials: Harnessing Social Proof

Positive customer reviews and testimonials build trust and credibility. Encourage satisfied customers to leave reviews on platforms like Google My Business, Facebook and industry-specific directories to showcase your business's reputation.

12. Referral Programs: Turn Customers into Advocates

Leverage the power of word-of-mouth marketing by implementing referral programs. Offer incentives for customers who refer others to your business, turning them into brand advocates who can help expand your customer base.

13. Data Analytics: Measure, Analyse, and Optimise

Effective small business marketing strategies are all about making data-driven decisions - we're always trying to "connect the dots" between our marketing tactics and our sales.

Track and measure the performance of your marketing campaigns using data analytics tools. Analyse key metrics, such as website traffic, conversion rates, and customer engagement, to identify areas for improvement and optimise your strategies.

14. Mobile Marketing: Tap into the On-the-Go Audience

With the proliferation of smartphones, mobile marketing has become essential. Optimise your website for mobile devices, utilise SMS marketing, and consider developing mobile apps to engage with customers on the go.

15. Customer Relationship Management (CRM): Cultivate Loyalty

Implement a customer relationship management (CRM) (I use Airtable, click here to find out more) system to effectively manage and nurture your customer relationships. Use CRM tools to track interactions, personalise communications, and provide exceptional customer service.

Conclusion

In today's digital era, small businesses can level the playing field by implementing effective marketing strategies. By defining your target audience / dream clients, building a strong brand identity, leveraging various digital channels, and analysing data, you can boost your business's visibility, engage your audience, and drive sustainable growth.

FAQs

1. How can I determine my target audience? Understanding your target audience requires conducting market research, analysing demographics, psychographics, and conducting customer surveys or interviews. Download the Dream Client Workbook here.

2. Which social media platforms should I focus on for my small business? Identify the platforms where your target audience is most active. Popular choices include Facebook, YouTube, Instagram, Twitter, LinkedIn, and Pinterest.

3. How can I measure the effectiveness of my marketing campaigns? Utilise analytics tools like Google Analytics to track key metrics such as website traffic, conversion rates, click-through rates, and customer engagement so you are making informed, data-driven marketing decisions for your small business.

4. What are some cost-effective marketing strategies for small businesses? Content marketing, social media marketing, email marketing, and SEO are all cost-effective strategies that can yield significant results for small businesses.

5. How important is customer feedback and testimonials? Customer feedback and testimonials provide social proof and build trust with potential customers. Positive reviews can greatly influence purchase decisions and improve your brand's reputation.

Remember, successful marketing strategies require experimentation, adaptation, and consistent effort. By implementing a comprehensive and targeted approach, your small business can achieve remarkable growth and make a lasting impact in the digital age.

Unlock the True Power of Branding | Visibility, Influence & Impact Mini Episode

branding podcastUnlock the True Power of Branding | Visibility, Influence & Impact Mini Episode

In this week's mini-episode of the Visibility, Influence, and Impact Podcast, we dive into the true essence of branding. It's not just about colours and fonts; it's about the emotions you evoke in people.

While most people think about branding in terms of colours and fonts, branding is about how you make people feel. Branding is about creating a set of expectations for your audience so that every time they encounter your brand, they know what they are going to get and when you deliver that consistently and cohesively, people trust you.

Why are we pursuing trust in all things marketing? Because we want people to feel safe.

Safety is an innate human need and when we talk about subconscious marketing, this element of making people feel safe is at the core of everything we do.

What are you on about Jane? Let me break it down for you - watch the episode to learn more!

If this resonated with you, don't forget to share it with a friend. Remember, live your values authentically in every aspect of your brand, and marketing will become effortless. I'm here for you if you need any marketing assistance. 

Connect with me on Instagram: @janemckaycomms

A Conversation with Leonie Akhidenor - The Parenthood Pod

Leonie Akhidenor - The Parenthood PodcastA Conversation with Leonie Akhidenor - The Parenthood Podcast

Leonie Akhidenor, a property developer, founder and host of the Parenthood Podcast, the founder of Elite Coaching; a coaching business supporting individuals, a business consultant and couples and a part-time model.

This episode is essential listening/viewing if you are a woman in business, a parent in business, and especially if you are both!

Connect with Leonie on Instagram: @parenthoodpod

Mini Episode #65 – Visibility, Influence & Impact

visibility influence and impact podcastMini Episode - Take a New Perspective on Your Marketing

In the latest episode of the Visibility, Influence & Impact podcast I take you through a new perspective on your marketing.

Connect with me on Instagram, and let me know your thoughts. 

A Conversation with Rebecca Wiener McGregor - Hypnotist & Money Mindset Mentor

Rebecca Wiener McGregor A Conversation with Rebecca Wiener McGregor - Hypnotist & Money Mindset Mentor

Rebecca Wiener McGregor is an Amplifier of Love and catalyst for breakthroughs! She shares her gifts as a transformational hypnotist + money mindset coach committed to helping visionary women live their Truth, step into their Divine Purpose, and create the life of their dreams.

Over the last 16 years, Rebecca has helped her clients to release old blocks, traumas, loss, and hidden fears to find a deeper sense of self-worth and determination to live life on their own terms. Using that self-worth and determination as fuel to create the life they’ve been dreaming of with deeper connection, more joy, more impact, wealth, and more fun!

Find out more about Rebecca at her website: rebeccawiener.com or find her on Instagram.

A Conversation with Keshena Libbis - Social Confetti

Keshena-Libbis-Social_confettiA Conversation with Keshena Libbis - Social Confetti

Keshena Libbis who bravely started her own business, Social Confetti, in the year that was… 2020. Enough said?

Keshena is a Social Media Manager who is all about helping you celebrate your socials and grow. Keshena is a crafty creative type, coffee lover and content creator. As someone who spent way too much time on social media anyway, she decided she may as well make it her career and get paid for it!

Her favourite thing is to bring the lol's by way of offering you up funny memes like a cat would leave you a dead lizard at the backdoor.

Find out more about Keshena here: socialconfettico.com or find her on Instagram.

Want to work together?

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Click here to book your free clarity call or fill out the contact form below to shoot me an email.

Jane McKay Communications acknowledges the Traditional Owners of the Land, the Gunaikurnai People, and we recognise their connection to Land, Water, Language & Community. We also pay our respects to Gunaikurnai Elders, past and present.